Yes please re-execute the last auto-payment. Thanks

Hello, 

Just as I suspected, my account balance reached $0 and my keyword tracking was suspended again because the auto-repayment did not work. 

Can you please tell me how I can re-enable auto-payment? What you did before is not working. For right now I am going to wait to recharge manually to see if you can take a look at my account to see what might be happening.

HELP!

I did not ever and do not pay with Paypal, so that is not the issue. When viewing my settings it is configured with a credit card - remember, the issue was that my CC expired? 

Yes that is fine - you can test it. 

Just to be clear on my problem, I will outline again my situation to help you troubleshoot.

1. I have been a customer for a while and had auto-recharge on. 
2. It was attached to a card that expired recently
3. When notified that auto-recharge failed, I have gone in and made manual payments. I've done this 2 or 3 times, but auto-recharge continues to fail
4. I do not know how to change the card on file for auto-recharge since this is managed by a separate party. Your billing section does not show any information about my billing information

Thanks,

Mason

I have recharged my balance 3 times manually and the auto-recharge continues to fail.

Okay, I don't know where to change the card for auto-payments. There are very limited settings for Billing in your product - how can I update this?