Hello Drew,

Please try to refresh your Positions page, it must show all your keywords. On our computers we always see all keywords for our projects.

If it will not help, then please clear the Google Chrome cache.

1. Open the Rankinity login page http://my.rankinity.com in the browser.

2. Then clear the Rankinity cache, as shown on the screenshot below. To open the page Resources section in the

Google Chrome, press F12 button on your keyboard (or Alt+Cmd+i for Mac) and click on the Resources tab.

3. Refresh the Rankinity login page in the browser and open your project.

Hello,

We have good news! New Rankinity 2.0 will work on any device.

You don't need to install special apps for MacOS or Android.

Here is the example of a new Billing page opened in iPad:

and the same Billing page opened in iPhone 5:

Hi,

You can change your email in the Account Settings:

Hello Sajid,

Google sometimes perform internal updates and positions for some keywords could change significantly. After some time, positions for your keywords may return.

PS. We did not change anything in our algorithms.

Hello Johannes,

Invoice will be sent automatically to your email after each payment by our partner PayPro Global. If you will have any questions concerning payment processing, please contact PayPro Global directly by email sales@payproglobal.com.

Should you have any other questions, please feel free to ask.

Hello Miky,

Would you please send us a screenshot of your Positions page. It will help us to understand the problem. Thank you.

Hello,

Please accept our apologies. We had some problems with our hosting provider and an important part of our servers was unavailable. But now all problems solved, and Rankinity completely restored and working. Due to a long downtime, we must recheck almost all keywords in our database. It may take about 20 hours. After that, Rankinity will work in a regular mode.

In the coming hours, we will monitor the performance and the stability of our servers to make sure that all is working normally.

Thank you for your patience!

Have a Good day!

Dear Clients,

Good news! Rankinity completely restored and working!

But due to a long downtime we must recheck almost all keywords in our database.

It may take about 20-24 hours. After that, Rankinity will work in a regular mode.

Thank you for your patience!

Have a Good day!

Hello Aaron,

Please accept our apologies. We have some problems with our current hosting provider. Rankinity itself works fine, but our hosting company cannot provide us a good and reliable resources. Unfortunately, sometimes it happens :(

To solve this problem, we decided to migrate our service to a new hosting provider. It may take several days. During this time rank tracking will not work, or will work very slow. We are doing all our best to restore a usual work as soon as possible.

Thank you for your understanding and support!

---

Rankinity team

Hello John,

Thank you for your feedback! We have added your idea to our task list and plan to implement it in the new Rankinity version.