Your comments
Mason,
We have tested the auto payment function for our internal account, and it worked fine. Would you please allow us to test the auto payment for your accout on the amount of 1 USD. It will help us to find the cause of the problem.
Mason,
You need just top-up balance using a new card, and after that this card will be used for the auto payments.
Hello Mason,
Thank you for contacting us. The reason of the auto payment fail might be the expired period of your card which is used for the auto payments. At any case, we will control your next auto payment manually to find the cause of the problem and fix it.
Hello,
We have made some changes on our server, and manually changed the start time of the keyword checking for your project. Now all your keywords should check between 9am and 10am. Should you have any other questions, please feel free to ask.
Hi,
1. In the new Rankinity version you will be able to set automatic checking per day, per week and per month. The check will always start at the beginning of the day, and at the early morning you will see the results. To reset your checking time you have to run a one-time check at the desired time. And the next check will start after 24 hours (for daily checks).
2. You can create a Group for the keywords and assign a target URL for this group. After that in the "Positions" section you will see a special label near each keyword of the group that indicates the status of the target URL.
"Target page wins" status means that the target page has higher position than other visible pages and the displayed position is the position of the target page.
"Target page loses" status means that the target page has lower position than other visible pages of your site. See the screenshot for the illustration.
Hello,
Yes, if you select Canada when you add Search Engine in the project, then we will run a search requests via google.ca domain.
Hello Carina,
Please let us know about your project name with incorrect positions. We must check it to find the cause of the problem.
Hello,
Thank you for your idea! All new features we plan to add in the new Rankinity 2.0.
The development of the completely new Rankinity is on the final stage, but the release date is not specified, yet.
Сейчас этот фильтр называется "Ссылки". Если перейти в конкретный ключевик и выделить фильтр Ссылки (как показано ниже), то в таблице ссылок вы увидите только ссылки вашего домена и их позиции:
Customer support service by UserEcho
Hello Mason,
Thank you for the provided information! We have found the cause of the problem. Our partner PayPro Global does not allow us to perform auto payments if the order was payed with PayPal. To enable auto payments just pay next time using "Cred / Debit Card" payment method (not PayPal). After that the auto payment function will be enabled for your account automatically and will work correctly.
Have a Good Day!