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Password reset still doesn't work. When I click on the password reset link in my email, the only thing I get to see in my browser is this:
Hi, Today I discovered that my account moved to the new interface. Looking good!
Found a bug however: I'm unable to see projects from other users that are shared with my account.
Also: the password reset (forgot password) doesn't seem to work. When you click on the link in the email, it returns a blank page with only the Rankinity text/logo.
Any news on a possible launch date?
Are you sure this is fixed? I'm only able to go back to december 2th at the moment for my projects.
The strange thing is, the data is not consistent. On campaign A I can look back to August 28. On Campaign B only back to October 28.
Maybe the problem is you only save 45 data points? So the frequency of tracking determines the period that you can look back in time?
Is the historic data already saved? it seems not. On some campaigns I can only look back about 45 days. I find this kind of frustrating since this data is very important to see the changes on the long term.
Or something like that. It's not necessary for every campaign. I would love to have the option and be able to decide by myself for every campaign.
Customer support service by UserEcho
Nice, thank you!